We currently only ship within the UK. Of course! Our products are delivered to you for free!
If you wish to ship outside of the UK, please send an email to "cybersea24@gmail.com," and we will respond promptly upon receipt of the email.
If the product is not sold out, your order will be delivered to your address via Royal Mail within 3 days of placing the order. Please note that occasional delays may occur during shipping, which are beyond our control. However, rest assured that your order tracking information will be updated to ensure you are always aware of the latest status!
Furthermore, if you have not received your order within three days after confirmation, please promptly notify us. Once you receive the order, please inspect the items in the packaging carefully. If you find any discrepancies between the ordered goods and those received, please follow our exchange and return policy accordingly.
To remind you, this type of product will be distinguished in different fonts at the bottom of the 'Product Details'. When you purchase a product, please click the 'Product Details' button to view the detailed parameters and carefully observe whether there is a clear prompt below.
The delivery time for handmade and customised style products is about 2 weeks. You will be notified by email as soon as the order is shipped.
The estimated delivery time for pre-ordered items is expected to be within one month/4 weeks. Once the order is shipped, you will be notified via email immediately.
Once you've completed the payment for your order, you will receive an order number. By entering this number, you can use Royal Mail's parcel tracking feature to provide real-time updates on the delivery route and process.
All baroque pearl products on the store's shelves guarantee the luster and quality of the beads at this price range. Although there will be tiny flaws in them, because they are natural freshwater beads, they cannot be 100% perfect during mining. If you receive a damaged or incorrect item, please get in touch with us by emailing "cybersea24@gmail.com."
Certainly! We only use cultured natural freshwater pearls from freshwater shells such as clams and mussels. We use carefully selected pearls to make our products and deliver good products to you.
In the field of freshwater pearls, China has the most significant freshwater pearl production in the world, accounting for 95% of the world's total. "Zhuji" is China's most extensive freshwater pearl breeding base, known as the "Pearl Capital of China." The pearls account for half of the country's total production. We rely on a professional selection team to cooperate closely with many local "sources suppliers." We can sell directly to you, thus eliminating the need for brand premiums and traditional price increases. Only for you to receive pleasing products.
Don't worry. We've taken care of it for you. Please read our jewelry care page for more information.